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Suliana Escoto
Description:
SULIANA ESCOTO3620 NW 30TH AVE LOT C323 MIAMI FLORIDA 33142 786-387-XXXX XXXX@mymdc.net EXPERIENCE JUNE 2023 – PRESENT SALES ASSOCIATE, VICTORIA'S SECRET PINK- Process customer transactions accurately.- Do “go-backs” and keep the area clean.- Assists with extra projects such as markdowns.- Building loyalty through our Rewards Program.- Cash Handling.- Encourage customers to purchase additional items.- Recover and Replenish merchandise. APRIL 2023 – MAY 2023 CUSTOMER EXPERIENCE MANAGER, MICHAELS - Maintain store recovery standards.- Deliver friendly customer service.- Pack BOPIS and prepare shipment orders.- Assisting with cash deposits.- Closing the store.- Train and observe new service team members.- Serve as MOD (Manager on Duty) JANUARY 2023 – APRIL 2023 SERVICE TEAM MEMBER, MICHAELS - Help customers shop and locate products.- Provide a fast checkout experience.- Keeping the area clean and helping with go-backs.- Explain the benefits of the rewards program and credit cards.- Cash handling.- Process returns and exchanges. EDUCATION AUGUST 2022 - CURRENT FASHION MERCHANDISING, MIAMI DADE COLLEGE MFI - GPA: 3.2- Completing my associate in science (A.S.) 2018-2022 HIGH SCHOOL GRADUATE, MIAMI SPRINGS SENIOR HIGH - GPA: 3.6- 3 years of the Honor roll.- Hospitality and tourism magnet student.- Completed the HTMP certification (2021) INTERNSHIPS JULY 2021 – AUGUST 2021 HOUSEKEEPING DEPARTMENT, SHERATON MIAMI AIRPORT HOTEL & EXECUTIVE MEETING CENTER - Worked in multiple positions. (Housekeeper, laundry, and lobby.)- Clean guest rooms, bathrooms, break room, gym, and lobby.- Take customer requests. (Provide more linen and clean rooms upon guest request.)- Fold linen to set up carts for each housekeeper.- Deliver extra linen to housekeepers upon request.- Fold and stock towels in the gym and pool area. SKILLS • Teamwork• Bilingual (English and Spanish)• Microsoft office (word, excel, PowerPoint)• Adobe (illustrator and photoshop)• Organization• Adaptable• Problem-solving skills• Work ethic• Creative• Customer service
Category:
Services
Posted:
April 25 on BarefootStudent
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